GetUGC.io ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
We may collect the following types of information: (a) Personal Information — name, email address, company name, and any other information you voluntarily provide through our contact form or onboarding process. (b) Payment Information — billing details processed securely through Stripe; we do not store card data on our servers. (c) Usage Data — IP address, browser type, pages visited, and time spent on our site, collected automatically via standard web analytics tools. (d) Communications — content of emails and messages you send us.
We use the information we collect to: provide, operate, and improve our Services; process transactions and send related information including invoices and receipts; respond to your inquiries and support requests; send you marketing and promotional communications (you may opt out at any time); monitor and analyse usage trends to improve your experience; comply with legal obligations; and prevent fraudulent or prohibited activity.
We do not sell, trade, or rent your personal information to third parties. We may share information with: service providers who assist us in operating our website and conducting our business (e.g., Stripe for payments, Resend for email delivery), subject to confidentiality agreements; law enforcement or government authorities when required by law; and business successors in the event of a merger, acquisition, or sale of assets.
We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies. We use first-party analytics cookies to understand site traffic and do not use third-party advertising cookies.
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. Contact inquiry data is retained for up to 24 months. If you wish to request deletion of your data, please contact us and we will respond within 30 days.
We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure payment processing via Stripe, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data: the right to access the personal information we hold about you; the right to correct inaccurate data; the right to request deletion of your data; the right to object to or restrict processing; and the right to data portability. To exercise any of these rights, please contact us.
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies solely to information collected by GetUGC.io.
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us .
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